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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Tech Sprawl Impacts Your Business (And What to Do About It)

Over time, you might add new technology solutions to your infrastructure to solve specific problems. Before you know it, you might have an overwhelming amount of technology that keeps your business operational. This issue—tech sprawl—can hold your business back from efficient operations, but don’t worry… we have a solution for you.

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Cape Seguridad, Episode One - Zero-Day Threats

We’ve taken it upon ourselves to change tack a little bit and approach some of our warnings against cybersecurity issues a little differently… namely, by using the format of a daytime soap opera. We hope these occasional blogs will help contextualize how dangerous such threats can be. As such, we encourage you to picture the following in the most melodramatic tone possible, while also remembering how serious these issues are in real life.

For decades, the quiet city of Oak Falls has enjoyed a largely peaceful time, hearing the relaxing waves that lap against the nearby coastline. However, new waves are now being created, with cybersecurity threats emerging every day. Come with us and observe how these threats make life more difficult for those who live and love at Cape Seguridad.

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Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

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What Impact Will SaaS Have on Your Business?

You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.” 

Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs. Today, we want to look into these subscription-based tools and showcase their benefits.

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Security Neglect is Expensive… Is Your Business Sufficiently Secured?

Cyberthreats aren’t just occasional inconveniences, especially nowadays. They are constant, evolving, and some are so highly sophisticated that you can hardly blame yourself if you fall victim to them. This is why proactivity is so important. Businesses that take a reactive approach to cybersecurity find themselves in a never-ending cycle of damage control. Without a purposeful cybersecurity strategy, any organization faces recurring breaches, data loss, and ultimately a situation where customer distrust can result in the company's financial ruin. This month, we thought we would take a look at why having a comprehensive cybersecurity strategy that addresses these risks is so critical for the modern business to accomplish.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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(607) 433-2200