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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Be More Productive by Not Working

Every so often, even the best employee needs to take a break for the sake of their mental well-being. Just like the devices we all use every day, our brains need a chance to charge back up. Without a chance to de-stress and decompress, we are all vulnerable to burnout. Here, we go over a few ways you and your employees could refresh yourselves.

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Why Clients Want to Know About You

If you were to rank the pages of your website by importance to your clients, your first instinct might be to put your more personal pages--like your About Us and Staff pages--somewhere near the bottom of the list.

That would be a mistake.

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Tip of the Week: Here Are a Few of Our Favorite Security Practices

There will never be a time that we are not committed to improving the security of businesses. To continue striving for this goal, we’re dedicating this week’s tip to describing some solutions that can assist in locking a business and its data down.

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Tip of the Week: 3 Signs Your Server is On Its Last Legs

Your servers are some of the most important resources your business has, and they should last for many years. After a few years, however, they may begin to struggle to handle the workloads they once did; and, they often fail leaving a whole business in a lurch. To avoid this scenario, knowing the signs of a failing server can come in extraordinarily handy. Today we will go through three ways to ascertain if your server needs to replaced.

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You’ve Received Some Feedback! So… Now What?

As the old saying goes, “If you can’t say anything nice, don’t say anything at all.” However, it may sometimes seem that your clients could use a refresher course in this virtue, especially while they provide feedback into your services. However, if you put it to the right use, even the harshest criticism can be used to help out your marketing efforts.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200