Directive Blogs

While the phone is still a useful communication tool, it lately has been the cause of a large amount of stress from businesses and users alike. While caller ID was once also a useful tool to help stop spam calls, we now cannot trust the numbers it provides. Letting personal calls go to voicemail to check them is one thing, but a business shouldn’t do that. What can they do?

It can be easy to underestimate the importance of monitoring your solutions, to adopt an “out of sight, out of mind” mentality. However, the benefits of persistent monitoring were recently thrust into the spotlight, when 24 spammers were arrested in October by the Delhi Police’s cyber cell for impersonating Microsoft support staff and duping American citizens.

If your business experiences a technological failure, how many operations simply stop dead in their tracks until the problem is resolved? While it might seem like you have no control over your business’ technology (at least the issues that cause downtime), this is far from the truth. If you take action now, you can prevent issues from cropping up in the first place rather than reacting to them later, after they have already caused considerable problems for your business.

What are your chances of being hacked, or targeted by some kind of cyberattack? I hate to tell you this, but they’re probably a lot higher than you might think.

Even the simplest tasks in the office can eat up a surprising amount of time over the span of a year. For example, did you know that switching from your keyboard to your mouse can consume up to eight full work days every year? By taking advantage of keyboard shortcuts, you can cut down on the amount of time wasted on these little tasks.