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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Bing Offers Malware and Filth

With a meager market share that is one-third the size of Google’s, one would think that Bing would be trying to keep controversy away from a user’s search results. However, the Microsoft search engine has recently encountered a few notable PR disasters that may be enough to convince some not to use it - especially if it leads to a security breach.

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Are You Prepared to Weather Any Disaster?

Hurricane season can be a scary time for business owners, as those in at-risk climates can never feel safe from these kinds of unpredictable and devastating storms. In particular, those who aren’t prepared to face this destruction are in considerable danger of having their organizations ended for good following a disaster event like a hurricane. We’ll help you make sure your business doesn’t suffer this same fate the next time it stares down a disaster.

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4 Backup and Recovery Terms You Should Understand

With data looked on as more of an asset than ever organizations are finding that their data backup and recovery system needs to be comprehensive. By knowing more about backup and recovery, you stand to be able to plan the solution to meet your company’s needs. Today, we will look at the different types of data backup and introduce you to four terms you need to understand.

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Tip of the Week: Who Should Have Admin Accounts?

Depending on their work roles within your organization, your employees will either have an ordinary user account or an administrator account. This can be one of the more stressful parts of managing a network, as the answer for who gets administrator access isn’t always clear. We’ll explain what an admin account is and why it’s important to have restraint when looking at who should have an admin account.

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Tip of the Week: Don’t Let Former Employees Haunt Your Business

For the modern small business owner, there are situations that you are forced to deal with that are frustrating; but, in the course of doing business would be considered normal. Then there are other situations that arise where, every step of the way, the figurative floor falls out from under your feet and you are forced to react quickly. Some of these circumstances can be pretty spooky for your business. This Halloween, we’ve decided to outline three scary circumstances your business may have to deal with, and how to keep your cool.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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