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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Secure Your Business: How Password Managers Simplify Cybersecurity

If you're like many small and medium-sized business owners, you're juggling countless online passwords… for email, banking, software, supplier portals, and more. It's overwhelming! This often leads to using simple or repeated passwords, which unfortunately opens the door to cyber threats like data breaches, a serious risk for any business. Thankfully, there's a straightforward solution: a password manager.

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Cryptojacking Fundamentals

Your device might be working overtime, and not for you. Cryptojacking is when cybercriminals secretly use your system to mine cryptocurrency.

In this Micro Training, learn what cryptojacking is, why it’s dangerous, and how cybercriminals use your device to mine cryptocurrency without your knowledge.

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Three of the Best Reasons Why VoIP Should Be On Your Radar

VoIP, or Voice over Internet Protocol, is great. It can be a pivotal tool to help you transform your business’ communications infrastructure, provided you implement it with intention. Today, we want to share three of the biggest benefits your business can expect to enjoy from switching to a VoIP solution.

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Tip of the Week: Use Snipping Tool in Windows 11 to Take Screenshots, Scan QR Codes, and More

The Snipping Tool is a handy little utility application integrated into Windows that provides users with significant screen-capturing capabilities.

Let’s review how to use it and how it can prove valuable to your business.

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It Pays to Help Your Clients Tell Their Stories… Here’s How to Do It

Let me ask you an important question: would you find a statement more impactful if it came from a business or if it was presented from the perspective of one of its clientele?

It's probably the second option. It only makes sense… even if it’s the business distributing it, the fact that someone else’s name is tied to a statement adds significant confidence that the contents are trustworthy. This is precisely why client success stories can be so compelling when featured in your marketing.

Let’s talk about how to use these powerful marketing tools for yourself, but first…

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200