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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: Cache

You may have heard technology professionals use the word “cache,” pronounced cash, in their day-to-day duties, but do you really know what it means? Generally, the context of this word is that users should “clear the cache,” but unless you know what that process entails, you won’t really understand what the cache does or why it’s used in this way. This week’s tech term is cache, so let’s see what hidden treasures this word yields.

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How to Best Utilize a Physical Backup

How does your business handle its on-premise, physical data backups? This is a question that you don’t necessarily have to ask yourself under pressure of a looming data loss incident. Despite the cloud being the clear victor in terms of restoration and reliability, physical data backup is still an important part of the business continuity process. In the worst-case scenario, a physical backup can be helpful for getting back on track.

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A Brief Overview of Network Security

The reliance the modern business has on its IT cannot be understated. As a result, to keep their computing network and infrastructure running efficiently, companies need to have a network and cybersecurity policy in place. With the development and use of organizational computer networks with multiple endpoints, understanding the basics of network security is helpful when implementing and employing network security systems. Today, we take a look at the parts of your network, their functions, and what you need to do to protect them.

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CPT: Mom Always Said Eat Your Veggies [VIDEO]

Working in the information technology industry we get a lot of strange questions regarding the ins and outs of modern technology. The best questions often come from those closest to us….our moms. In honor of the upcoming Mother’s Day, today’s Crock-Pot Thursday video reveals the all too true technical questions we have had to answer from those that raised us. Enjoy the video and try to remember, that although mom’s questions about “the google” are hilarious, she once taught you how to use a fork!

The recipe today is also below, Baked Orange Chicken. This was a tasty meal that we are sure your mom would love to have cooked for her on Sunday!

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WARNING: A New Zero-Day Threat is On the Loose

Zero-day threats are some of the most dangerous ones out there. What we mean by “zero day” threats are those that have been discovered by hackers before an official patch has been released by the developers, giving them exactly zero days before they are actively exploited in the wild. One of the more dangerous zero-day threats out there at the moment is one that takes advantage of Internet Explorer.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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