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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Causes of Network Crashes (and How to Avoid Them)

It should come as no surprise that a crash occurring in your computer network is a bad thing for your business. However, the real ramifications of such an event might not immediately come to mind. Fortunately, there are precautions that may be put into place that can help you to mitigate the chances of a network crash.

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What Can You Do to Prevent Lightning From Frying Your Technology?

It doesn’t matter where your business is located--chances are you’re susceptible to thunderstorms. Lightning storms are very unforgiving, and they can lead to all sorts of problems for unprepared businesses. We’ll discuss some of the ways that your organization could be affected by a lightning storm, as well as how you can take measures to mitigate these dangers in the future.

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Tip of the Week: 3 Easy Ways to Improve the Performance of Your Chrome Web Browser

If you use Google Chrome as your preferred browser, you’ll notice that its performance might dip considerably at times. Thankfully, there are ways to see just what’s causing the problem, and issues can be mitigated easily enough with a little bit of knowhow.

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Tip of the Week: Understanding Spyware is the First Step to Preventing It

The term ‘spyware’ has some clearly negative connotations to it, and rightly so. This variety of malicious software can cause no small amount of trouble if left unchecked. What follows is a brief overview of spyware, and what measures you can take to protect yourself and your business from it.

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Alert: Homeland Security Finds U.S. Power Grid Vulnerable to CrashOverride Malware

On June 12th, the U.S. Department of Homeland Security issued a warning to power grid operators and electric utilities concerning a newly surfaced malware called CrashOverride (aka Industroyer). Only, it’s not entirely new. The world has seen this before and the fallout from it is concerning.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200