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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

These 2 Keystrokes are All that’s Needed to Access Windows 10

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

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An Extreme Example of a Fired IT Administrator Taking Revenge

It can be easy to underestimate the importance of maintaining permissions on your network. In fact, sometimes it takes a good dose of misfortune to present the consequences of unchecked access to your network. This time, the misfortune befell PA Online, an Internet service provider located in Pennsylvania.

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Is Your Company’s Data Encrypted? It Should Be

Data might be the most important aspect of your organization, but how well do you protect it throughout your network? Every organization has data like personally identifiable information and financial credentials stashed away somewhere on the network, so security isn’t something that you can ignore. One of the best ways you can safeguard your data is through the use of encryption.

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Why Heart Attack Victims Should Be Wary of Hacking Attacks

It goes without saying that having to rely on a pacemaker isn’t an ideal circumstance for anyone, even considering that the device allows the patient to continue living a fulfilling life. This is why a particular discovery of a European-based research team becomes a shade or two darker: the team has concluded that it’s possible for a novice to send life-threatening signals to the device.

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Feliz Navidad! A Holiday Lunch with Chicken Tacos

Even though we didn't make a Crock-Pot Thursday video featuring today's lunch, we felt that this recipe was just too delicious not to share!

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Oneonta, New York 13820

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