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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Shop Safe While Online With These 3 Common-Sense Tactics

It seems that you can find absolutely anything while shopping online, but unfortunately, this also includes cyber threats. No deal is worth the risk of a hacking attack, but some best practices can help you stay safe while searching for that great bargain.

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Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

The dreaded Wi-Fi dead zone: it’s a place where all wireless signal drops or becomes unstable, even though you could move three inches in either direction and you’ll have no problem. In this case, there’s usually something interfering with the signal, be it a wall or another device. We’ll walk you through some of the basic troubleshooting tips that you can use to resolve your connection troubles.

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Honor Among Hackers? Not for Those Who Hack Hospitals

It’s safe to say that hacking is a frowned-upon practice, but that hasn’t stopped cyber criminals from attempting to turn a profit off of it. This practice has led them to target nonconventional organizations, including hospitals and other healthcare facilities. However, just because a hacker can target a hospital, does this mean that they should? This is a topic of some debate amongst hackers, whom, believe it or not, actually do have some sort of ethical standards.

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Keeping Your Technology Up to Date May Be the Best Way to Retain Millennial Employees

Whether you like it or not, millennials (those reaching young adulthood around the year 2000) make up a significant portion of the workforce. Appropriately leveraging their skills is going to become a big part of succeeding as a business, but millennials are known for their tendency to hop from job to job as opportunity calls. How can you keep your top millennial talent from jumping ship? You can start by offering the latest technologies.

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What Kind of a Story Do Readers Want? Big Data Knows

Sometimes it can be tricky to identify what will be popular in the years to come, but that doesn’t stop big data from trying. Cultural anomalies are particularly difficult to predict, but an algorithm is attempting to predict which modern novel will become the next big bestseller. Jodie Archer, author of an upcoming book titled The Bestseller Code: Anatomy of the Blockbuster Novel, takes a critical look at what makes something popular amongst consumers--particularly in regard to literature.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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