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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Passwords Are on the Way Out. What’s Next?

Passwords are a critical security component of any online account. In many cases, they’re the fine line of defense against the horde of threats that exist on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember, and on their own, aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?

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Forget Reading Data, These Ingenious Hackers Listen to Data

Computing systems are always vulnerable to some obscure hack or another, and researchers are always trying to find ways to shore them up and prevent future attacks. One previously undiscovered hack literally sounds far-fetched. It uses the sounds that your hard drive makes to help a hacker steal data from your machine, including encryption keys designed to keep your data safe and secure.

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A Beginner's Guide to Facebook Advertising - Measure the Performance of your Advertisements [5 of 7]

Part 5 of 7 - Measuring the Performance of your Facebook Advertisement  [Series]

ROI is always top of mind for business owners. Often it is difficult to calculate an accurate ROI for social media marketing. Luckily, Facebook makes tracking ROI simple with Ads Manager. The following will help you review the success of your Facebook Advertisement using Facebook’s Advertising Metrics (KPI’s - Key Performance Indicators).

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Tip of the Week: Prevent Phone Calls From Interrupting Your Meetings With Volume Scheduler App

Cell phones: as much as they’re needed for business purposes, there are definitely times that they shouldn’t ring and interrupt what is going on around you. However, turning a phone’s volume up or down isn’t always the first thing on a user’s mind. Fortunately for Android users, it no longer has to be.

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Tip of the Week: 3 Tips to Cleaning a Computer that Anyone Can Do

When you invest in a new computing device, you should know that a little bit of tender loving care goes a long way toward prolonging its lifespan. Yet, cleaning your device can be a bit tricky, especially if you don’t want to risk permanent damage to its components. Thankfully, it’s not rocket science to clean up your PC, especially when you have this step-by-step guide.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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