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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How You Handle Your Mouse Says a lot About You

b2ap3_thumbnail_mouse_authentication_400.jpgIn this day and age, a password isn’t enough to keep your accounts secure from attempted hacks. Passwords can be cracked as easily as anything. A lot of businesses have moved to two-factor authentication in order to preserve their data. There are several ways of using this for your business, but a new startup called BioCatch is developing an authentication procedure which looks at your mouse activity.

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Hackers Can Now Use Radio Signals to Steal Corporate Data

b2ap3_thumbnail_radio_signal_hacker_400.jpgHackers are always coming up with new, unprecedented methods of hacking unsuspecting victims. Despite their best efforts, technology professionals have managed to keep up with threats, but this only forces threats to continue to innovate. In fact, some hackers are even capable of using radio signals to hack into an unconnected device and steal confidential corporate data.

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Tip of the Week: What it Takes to Prepare and Deliver a Dynamic Presentation, Part 1

b2ap3_thumbnail_tips_for_presentation_400.jpgPresentations are always an important part of being a business owner, be it for a trade show, webinar, conference, or sales demonstration. If they scare you to death, don’t worry; you’re not alone. In fact, up to 74 percent of people suffer from speech anxiety (glossophobia), meaning that they have a tough time getting in front of a crowd and showing off their knowledge. Despite this fact, you can kick glossophobia to the curb by being proactive about your preparations.

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Humans and Robots: An Uneasy Trust

b2ap3_thumbnail_robot_killer_400.jpgAs technology grows more advanced, humans turn to robots to replace certain monotonous jobs. The goal here is to create a society where people are free to spend more time enjoying life. However, technology is prone to both technical problems and user error, which can lead to disastrous consequences.

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What’s Your Competition Up to? Use these 6 Apps to Find Out!

b2ap3_thumbnail_track_your_competitors_400.jpgAs a business owner, you might have the sudden and inexplicable urge to creep on (track) your competitors to get a feel for their prices and services. With these six apps, you can make this job a little bit easier by seeing what others have to say about your competitors, including what they are saying about you.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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