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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 52 Minutes On and 17 Off Maximizes Your Productivity Potential

b2ap3_thumbnail_your_productivity_400.jpgThere are a lot of ways to boost your productivity in the workplace, but sometimes it can be as simple as not working. According to a study by Julia Gifford of Draugiem Group, it’s not about what workers do to get ahead of the curve, but what they don’t do that sets them apart from others around them.

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Your Backup and Disaster Recovery Solution Should Be Easy as 3, 2, 1

b2ap3_thumbnail_backup_and_recovery_in_the_cloud_400.jpgWhen it comes to your business' backup, you have a ton of options, but how much thought have you honestly put into it? It’s naturally one of the most imperative parts of your entire IT infrastructure, so you want to pay particularly close attention to how you are storing and receiving your data in the event of a disaster.

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Computing 101: The Difference Between Virtualization and the Cloud

b2ap3_thumbnail_cloud_is_not_virtualization_400.jpgDo you know the difference between virtualization and cloud computing? If you don’t, it’s not a reason to be embarrassed. Most business owners have a hard time distinguishing the two and find the topic to be rather technical. Yet, we think businesses can benefit greatly from knowing the differences so they’ll end up with the right solution.

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Tip of the Week: How to Remove Excessive Bloatware on Your Android Device


b2ap3_thumbnail_software_bloatware_400.jpgSmartphones are filled with all sorts of nifty apps. In fact, some of the most useful applications come pre installed on the device. However, not all apps are worth your time. These unwanted applications are called “bloatware,” and can impede the device’s ability to perform to your specifications.

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Tip of the Week: Enable Gmail’s New Undo Send Feature to “Time Travel”

b2ap3_thumbnail_gmail_undo_send_400.jpgWe’ve all sent emails at some point that were either better left unsent, or were intended for a different recipient. With Gmail’s new Undo Send feature, you now have the power to transcend the depths of time and space to take back your thoughts… within approximately 30 seconds, that is. It’s a race against time. Are you up to the challenge?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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