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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Massive Healthcare Provider Anthem Hacked: How to Protect Yourself

b2ap3_thumbnail_it_health_security_400.jpgProbably one of the more dangerous hacks so far in 2015, healthcare-provider Anthem has been breached by hackers and its data accessed. The breach may have provided the hackers with up to 80 million sensitive customer records, including Social Security numbers, dates of birth, and much, much more.

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Do Mobile Devices Sweeten Sales, or Crush Employee Productivity?

b2ap3_thumbnail_smartphone_questions_400.jpgWe’re all aware of how the proliferation of mobile devices is changing the workplace, but let’s take an objective look at this trend. Are mobile devices changing the workplace for the better? Are employees actually using their personal devices to get more work done? Or, is the BYOD trend a bunch of hype and nothing’s really changed? Let’s find out.

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Tip of the Week: How to Go Back in Microsoft Word

b2ap3_thumbnail_ms_word_400.jpgWhen working on a project, it can be helpful to retrace your steps. This is especially true when using Microsoft Word. To help you find where you were last at in Word, Microsoft has a Go Back command that’s not very well known. For this week’s tip, we’ll show you how to use it.

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Tip of the Week: How to Avoid Office Burnout

b2ap3_thumbnail_office_burnout_400.jpgWhen a hard-working business owner such as yourself gets going, you keep working until you’ve got nothing left to give. This is commonly known as “office burnout,” and isn’t healthy for anyone, or anything; especially your business and office relationships.

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All You Need is Love... and a Network Security Solution

b2ap3_thumbnail_all_you_need_is_love_400.jpgHave you tried online dating? There are many happy couples who attribute their love to the matchmaking algorithm of an online website. Internet dating is a legitimate option for modern singles, but like most good things on the web, naive users run a risk of getting scammed.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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