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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Respond to Internet Trolls and Online Criticism

b2ap3_thumbnail_internet_troll_400.jpgNot everyone you meet on the Internet is going to have the same opinion as you. This ordinarily wouldn’t be a problem, since most people are reasonable and can realize when not to open their mouth; but on the Internet, anonymity breeds a foul creature with a mind for mischief: The Internet troll. They often respond to posts and comments in a condescending or crude, obnoxious manner in a deliberate attempt to anger the original poster.

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Tip of the Week: 5 Technologies to Get Maximum Productivity Out of Your Employees

b2ap3_thumbnail_maximum_productivity_400.jpgWhen it comes down to it, your employees are being paid for their time spent at work. Business operates on the principle of “time is money,” which means that every minute wasted cuts into your bottom line. If you’re looking to squeeze the most productivity out of your employees, then there are technologies available that can take back those precious minutes.

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All It Takes is an Instant to Lose Your Data

b2ap3_thumbnail_do_not_lose_your_data_400.jpgYou’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.

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What You Should Know Before Flying Your Drone

b2ap3_thumbnail_rules_for_flying_a_drone_400.jpgRemote controlled drones are one of the hottest consumer technologies on the market. Businesses are finding ways to profit from them too. You might even own a drone or you’re thinking about buying one. What drone-flying rules should you know before launching it to the heavens?

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Is Online Pornography a Problem for Your Business?

b2ap3_thumbnail_content_filtering_400.jpgThe topic of online pornography can be rather uncomfortable to discuss, but it’s an issue that business owners need to be aware of; especially considering that 70 percent of all online porn access happens during business hours! Whoa. This statistic has some naughty implications for what your employees may be doing on company time.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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