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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

5 Tips to Enhance Your Next PowerPoint Presentation

b2ap3_thumbnail_presentation_with_powerpoint_400.jpgAs a business leader, you’re expected to make a presentation from time to time. This is where Microsoft PowerPoint comes in handy. However, if your PowerPoint presentation is lame, your message will suffer because of it. Here are five tips to help you make a dynamic PowerPoint presentation.

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Tip of the Week: Take Advantage of Microsoft Outlook’s Quick Step Feature

b2ap3_thumbnail_outlook_email_quick_steps_400.jpgSometimes the reason for not taking advantage of more complex features in programs is that they take multiple steps to complete. For those deterred from these features or functions, Microsoft Outlook has a Quick Steps feature that takes the pain out of multiple-step processes and reduces it to the click of a button.

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Cover Your Bases by Archiving Your Company’s Email

b2ap3_thumbnail_archiving_mail_400.jpgWhen you send a subordinate an email, you likely expect that they will read it and comply with the message. Unfortunately, this doesn’t always happen and messages, especially in organizations where email is used as the main form of communication between departments, slip through the cracks. To remedy lost correspondence, consider setting up an email archive.

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Advanced Malware is Targeted, Stealthy, Evasive, and Adaptive

b2ap3_thumbnail_advanced_malware_presents_threats_400.jpgThe online world is a scary place. Viruses, malware, spyware, adware, and more are all out there trying to get at your network. These threats are almost always prevalent, but compared to each other, some are vastly superior and far more dangerous and advanced than the others. Advanced malware has the potential to disrupt your business’s operations, cause extensive data loss, and more.

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Tip of the Week: How to Know Who Is Using Your WiFi

b2ap3_thumbnail_how_to_wifi_400.jpgWe all know how annoying WiFi can be at times. Sometimes it’s simply a bad connection, or perhaps there are too many devices accessing your network. Or, maybe it’s your sneaky neighbor stealing your WiFi. Regardless of what the cause is, there’s a way to check your WiFi usage in the Windows operating system.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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