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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks Can Have Physical Consequences

b2ap3_thumbnail_physical_problems_for_hacks_400.jpgBusiness owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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Will You Make Microsoft’s Spartan Your Default Web-browsing Warrior?

b2ap3_thumbnail_windows_10_400_20150119-134447_1.jpgIn addition to Microsoft’s upcoming new operating system, Windows 10, the software company has released that there is a new web browser in production. This new browser, code-named “Spartan,” is expected to have similar functionality to Mozilla’s Firefox and Google Chrome, and will be released alongside Windows 10.

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Even the 911 Address Database Can Get Hacked

b2ap3_thumbnail_911_gets_hacked_400.jpgPeople dial 911 when they’re in some sort of trouble or in the event of an emergency. If not for the hotline, who knows how many lives could be lost daily. Sometimes, however, help doesn’t come, even when dispatchers have received the call and responded. This generally isn’t the fault of the dispatchers, but rather the criminals who have undermined the rescue efforts thanks to some unorthodox hacking.

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New Google Chrome Feature Takes Content Filtering to a Whole New Level

b2ap3_thumbnail_chrome_security_400.jpgMuch of the time, malware is disguised as downloads or other less-obvious entities. Normally, you wouldn’t have any way of knowing it is malicious until it’s too late, but new features in Google Chrome, Mozilla Firefox, and Apple Safari might change the way we protect ourselves from online threats.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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