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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The End of an Era: the Harkonnen Hacking Operation is Over

b2ap3_thumbnail_harkonnen_hackers_400.jpgFor the past 12 years, the Harkonnen Operation has plagued Europe. The malware campaign, operating scams in Germany, Switzerland, and Austria since 2002, has finally ended, but that doesn't change the fact that it may be the most long-lived malware to have existed. What kept security firms from discovering these attacks and preventing them for so long?

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Why Did Microsoft Skip Windows 9? Because Seven Eight Nine! (Get it?)

b2ap3_thumbnail_windows_10_400.jpgThe news is out; what was previously thought to be Windows 9, codenamed “Threshold,” has been revealed to be Windows 10. While leaks have already shown us quite a bit of what the latest installment of Windows can do, the official reveal goes into more detail about the nature of Windows 10 for enterprises and even common users. First, let’s go over what we already know about the enigmatic new operating system, then we’ll get into the juicy new details.

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au·dit/ noun/: a systematic review or assessment of something

b2ap3_thumbnail_it_audit_400.jpgAre you confident that your company's network is 100 percent secure? The best way to answer "yes" to this question is with a network audit. This is a technical procedure where IT professionals analyze every nook and cranny of your system, looking for every possible vulnerability. No matter what the situation is with your company's IT management, a network audit is worth doing.

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Fight the Power: How A California Restaurant is Tackling Yelp’s Rating System

b2ap3_thumbnail_decisions_400.jpgThe Internet makes marketing your business much easier, but it's not that way for everyone. A restaurant in California has responded to the standard Internet marketing strategy with an out-of-the-box method of its own. David Cerretini, co-owner of the Italian restaurant Botto Bistro, has told his strategy to USA Today; "I want to be the worst restaurant in the San Francisco area!"

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As the Facebook Empire Grows, the Acquisitions Keep Coming

b2ap3_thumbnail_facebook_is_buying_400.jpgIt's no secret that Facebook is one of the most visited sites on the Internet. In fact, according to the Alexa rankings, which measure website traffic, facebook.com is ranked second after only Google.com. With this much exposure, and the emanated revenue that comes from this kind of traffic, it has become important for the world's largest and most successful social network to scout out and eliminate possible competitors, many times before those companies even consider themselves potential competitors.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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