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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Stay Sanitary with Your Technology

b2ap3_thumbnail_not_so_sanitary_keyboard_400.jpgWhether it’s warranted or not, some people are worried about the spread of the Ebola virus. Office employees should also be concerned with the many other cooties that remain on common surfaces. This points to sanitation as a primary issue, especially in public places like your office. Among many other surprising germ-transmitting mediums, like money, cats, and dogs, technology accumulates a lot of ilk which could potentially spread to the entire office… that is, if you’re not careful to nip it in the bud.

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Tip of the Week: How to Make a Good Impression with Your Email

b2ap3_thumbnail_email_tips_for_you_400.jpgEmail is synonymous with doing business in the digital age. Therefore, it's in your best interest to become an expert at crafting dynamic emails. Writing a good email takes common sense and careful editing. You don't have to be an English major to write a professional email--just follow these simple tips.

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The Internet of Things Might Invoke Murder, Ransom, and More

b2ap3_thumbnail_internet_of_things_death_400.jpgWith the Internet of Things connecting more devices to the Internet, these devices can potentially be turned to nefarious use. Despite all of the benefits of the Internet of Things, like big data analytics, anything connected to the Internet is threatened by cyber crime to at least some degree. In fact, some professionals believe that the Internet of Things will usher in an era of new types of cyber crime; murder included.

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New Office Trend “Hoteling” Provides Workers a Collaborative Work Environment

b2ap3_thumbnail_hoteling_office_trend_400.jpgEveryone is well aware of how mobile technology is changing everything. Therefore, it's a matter of time before we see new tech drastically change the office layout. This is what's happening in forward-thinking offices with a trend called "hoteling." If your business enjoys mobile technology and you want to get the most collaboration out of your staff, then hoteling is right for you.

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Tip of the Week: Recovering Lost or Corrupt Microsoft Office Files

b2ap3_thumbnail_ms_office_logo_400.jpgIf your business were to lose important files due to an unexpected Microsoft Office crash or hardware failure, what would you do? Losing files can be difficult to recover from, especially if you aren’t using a cloud service which saves automatically after every edit. Lost files don’t benefit anyone, and if they are important, it could even put your business at risk. But don’t worry; there’s a way to recover lost Office files if things turn sour.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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