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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Take, Edit, and Share Screenshots with Lightshot

b2ap3_thumbnail_lightshot1.jpgTaking screenshots of your desktop is infinitely useful (including when you get a strange error that you can't seem to repeat when IT is standing by).. Although the process of taking a screenshot has always felt a bit more cumbersome than it needs to be due to the additional steps of opening editing software, formatting the image, and saving the file. Lightshot is a solution that simplifies the entire screenshot process.

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4 New Features of Microsoft Excel 2013

b2ap3_thumbnail_excel.jpgDoes it feel like your new Windows 8 OS is missing something? It might be because Microsoft Office 365 is not out yet; it is scheduled to be released Q1 of 2013. The updated Office applications have been overhauled to flow with Windows 8, and we want highlight five of these new features found specifically in Excel 2013.

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Tip: Good Filenames Will Save You Time

b2ap3_thumbnail_filenames10.jpgWhat feelings are conjured up by the phrase, "file not found?" If you are unable to locate an important file on your PC, you are going to have a bad time. Insult is added to injury when you cannot find a file that you created because you do not remember what you named it.

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Managed IT Service Prevents Costly Repairs

b2ap3_thumbnail_repairs.jpgDo you have a plan in place for when your technology breaks or crashes? As wonderful as computers are, the hardware wears down, and software can become buggy and crash. Having a go-to plan in place for IT hiccups, will save you time and frustration from having to react to a problem and scramble to find a fix.

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Tip of the Week: View Text in Windows Clearly

b2ap3_thumbnail_focustext10.jpgSpending hours every day staring at a computer monitor can cause strain to your eyeballs. Computer vision syndrome (CVS) affects 50 to 90 percent of computer workers physically with headaches, eye twitching, and physical fatigue. CVS can decrease productivity and even increase work errors. To help alleviate eye strain, Windows has an easy-to-use feature called ClearType.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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