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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Never Again Lose Anything with StickNFind

b2ap3_thumbnail_StickNFind400.jpgIs there no problem that technology cannot solve? It seems like anything is possible with new technology advancements like StickNFind. Available in March 2013, StickNFind uses a Bluetooth sticker and your smartphone with a radar-like interface to help you find anything. Finally technology has helped man answer his most pressing question, "Where's the remote?"

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Tip: Prevent Reply All Slip-Ups with TuneReplyAll Add-On for Outlook

b2ap3_thumbnail_TuneReplyAll_NewMessage2_20121214-061501_1.jpgThe Reply All feature of e-mail is both a tool of great convenience and great embarrassment. Not since the nuclear bomb button has there been a single button that can do so much damage. To help you avoid making this fatal mistake with your e-mail, we will share with you a free Outlook add-on called TuneReplyAll.

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Web Design Best Practices for Content Presentation

b2ap3_thumbnail_363986.jpgIn the past 10 years, the number of people who use the internet in their daily life has skyrocketed. As a result, many jobs now include adding or writing content that is ultimately posted online. Your business depends on your ability to create cohesive, complete information presented in an aesthetically pleasing, and memorable way.  How can we know if the content we are writing is presented in the appropriate fashion? There are a few best practices to keep in mind that will keep users coming back to your site, time after time.

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Drew Carey Wishes he had BDR

b2ap3_thumbnail_DrewCarey.jpgThe expression on Drew's face is a perfect picture of what data loss looks like. There is nothing more frustrating than spending an entire day on a project, only to have it all disappear with a system error. Drew's mistake was that he was saving all of his work directly on his laptop. Not only is his work susceptible to a hard drive failure and the computer crashing, but his laptop is also at risk of being stolen along with all of his personal data.

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5 New Features with Microsoft OneNote 2013

b2ap3_thumbnail_One-Note.jpgMicrosoft Office 2013 will be released during Q1 of 2013. The previews we have seen look promising, Office 365 has cloud-based services and touch screen features that work well with the new Windows 8 OS. We will highlight a few of these upgrades by looking at five new features with OneNote 2013.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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