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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Adobe Reader X: The Best PDF Reader for Mobile Platforms

b2ap3_thumbnail_adobereadermobile15.jpgOver the past two decades, the Portable Document Format (PDF), developed by Adobe Systems, has become the industry standard for clean and secure documents. There are many PDF-viewing applications available across the various app markets. However, you can't go wrong with Adobe's sleek-looking and versatile PDF reader, Adobe Reader X.

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Is Your Network Monster-Proof?

a1sx2_Thumbnail1_fuzzmonster.jpgAre you ready for Halloween? Beyond having a cute costume picked out; we want to know if you are prepared for a disaster brought on by ghosts, ghouls, goblins, or ogres. Battling the dark legions can escalate quickly into a full-blown crisis, and as your IT Company, we view it as our duty to help you prepare for the worst.

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Weekly Tip: Take Screenshots to Communicate Support Issues

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Have you ever been working on your computer when suddenly a wild error appears? If you need to better explain your problem to tech support, snapping a quick screenshot can be super effective.

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Windows 7, Your Days are Numbered

windows7deadlineThe week before the launch of Microsoft's Windows 8, Reuters reported that many businesses view the launch as a non-event. Corporations are generally slow to adopt new systems, taking 12-18 months to first test a new platform before implementing it. Many businesses do not see any additional business functionality with Windows 8, and write it off as a consumer product.

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The 3 Flavors of Windows 8

a1sx2_Original1_windows8icecream.jpgOctober 26th is the launch of Microsoft's new OS, Windows 8, and the world seems disoriented at the dramatic overhaul of a traditionally predictable product. To make things a bit more confusing, there are actually 3 different versions of Windows 8 being released. You should know the differences between each one before purchasing your next Windows operating system.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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