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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Prevent your Web Browser from Storing Passwords

typing in username and passwordFor sites you need to log into often, having your browser remember your password can save you time logging in, especially if you are using secure passwords that you might need to look up otherwise. There are circumstances where you might want to manage what personal information gets stored in your web browser.

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Is it Plugged In? Avoid Wasting Time with PC Vendors

guy stressed out on phoneWe've all been there; dealing with long, annoying tech support, hoping to make that extended warranty worth while. Should you eventually speak to a human, you run the risk of running smack into a language barrier. Then, there is always the inevitable 'Did you turn off your computer and turn it back on?' Would you really be still on hold if you hadn't tried everything you could think of?

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QikPad: Collaborative Workspace Review

QikPad iconQikPad is an online collaboration resource that enables users to produce, sustain and customize data in a collaborative atmosphere. Making use of author color codes, users can readily determine the root of modifications by identifying the particular color assigned to a specific employee. Best of all, the application is free and does not require any sort of sign up.

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The Many Frustrations with Relying on Tape Backup

broken tape backupIt's evident having a solid backup solution for your business data is not just important, but crucial in order to ensure the survival of your company in the event of a disaster. One backup solution involves using a magnetic tape medium to store data. Unfortunately, tape brings some inconveniences that make other solutions more appealing.

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Tablet Cage Match: Nexus vs. Kindle

Nexus and Kindle tabletsWhen making a tablet purchase for your business, there are many factors to take into account, such as portability, battery life, screen resolution and more. However, the most important factors are whether or not the device will actually help you get more done. Here are the Nexus 7 and Kindle Fire tablets side-by-side for your comparison.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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(607) 433-2200