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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Essential Cybersecurity Mistakes You Can't Afford to Make

When considering your company’s cybersecurity, it is important not to lose sight of the forest for the trees… or, in other words, not to forget the basics around which the rest of your protections are built.

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Improving Collaboration Can Pay Big Dividends

Effective teamwork is indispensable for business success. Collaboration stands out as an extremely important consideration, yet devising a strategy that expedites project completion and enhances service delivery poses challenges. This week, we get into modern collaboration practices and how technology can help you improve collaboration.

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The Problem With Devaluing Employees

Running a business can be tough and result in a lot of frustration from staff, management, and customers. Sometimes that frustration can boil over and cause consternation among the core elements that need to function for a business to be successful. This week, let’s look at an issue that can really hurt your business.

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Explaining Shift Shock: Why Younger Employees Leave Good Jobs

You might have noticed that some of your younger workers are leaving your business much earlier than you might expect them to. This could be because of a phenomenon called “shift shock,” which examines employee engagement and satisfaction. Let’s consider how shift shock could potentially harm your business.

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Attack Vectors: Active and Passive

Attack vectors may sound like a term out of a Sci-Fi film, but you’ve definitely run into them more often than you think.

In this Micro Training, we’ll define what an attack vector is, along with the active or passive roles that they may take.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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