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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Makes Outsourcing IT So Valuable for SMBs?

Technology has ingrained itself into just about every facet of modern life, particularly in the business world where every competitive edge makes a difference. Many small and medium-sized businesses simply don’t have the staff on-hand to manage and maintain their technology solutions, instead opting to outsource this important responsibility to managed service providers (MSPs).

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Marketplace Scams

Online marketplaces are not only havens for bargain hunting and re-selling – they are also a favorite hunting ground for cybercriminals looking to scam you out of goods, money, and personal information.

In this Micro Training, we’ll review common marketplace scams and the best ways to protect yourself from them.

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Three Ways We Offer Cost-Effective IT Solutions

The entire premise of managed IT services is that they can save your business money, but in what specific ways does working with us make your budget more predictable? It’s really quite simple, and it encompasses three primary pillars: an established level of service, proactive maintenance and management, and the reliability and access to expertise that might otherwise put a stopper on your business’ potential.

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Three of the Biggest Security Solutions You Might Not Be Using

Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!

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5 Key Elements to A Successful Marketing Strategy

A marketing strategy is the building block of a marketing plan. It lays out a clear, well-defined big picture plan to attract customers to your business by specifying long-term objectives, actions to be taken, and marketing tactics used to achieve marketing goals. B2B marketers often struggle to develop successful marketing strategies. 40% of the least effective marketers have no defined marketing strategy, and 56% of B2B marketers in the United States find it difficult to build their brand through the strategies they create.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200