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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

How important do you consider security for your personal and private data on your web-connected accounts? If you don’t think about it often, you should be; countless entities out there—including major enterprises and providers you trust—do not respect your data privacy and security. Let’s discuss how some large companies take advantage of your data and some of the questions you should consider when trusting these companies with your data.

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Make Sure You Share These Cybersecurity Tips with Everyone You Know

Cybersecurity is crucial for everyone to focus on, both in the professional environment and in their personal lives. That’s why I wanted to put together a list of cybersecurity practices you should encourage your team to follow when they aren’t in the office or working remotely, when their time is theirs. 

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Here are the Basics of the 3-2-1 Backup Rule

The 3-2-1 rule is a pretty standard reference for data backup and disaster recovery, but what does this rule actually entail? Today, we want to explain perhaps the most important concept to prolonging the life of your business, even in the face of difficult and trying circumstances.

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Transportation Scams

The holiday travel season is about to begin! This can be a hectic time for everyone, and cybercriminals are capitalizing on it.

In this Micro Training, we’ll cover some of the common transportation scams that are circulating the web this year.

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Does Your Device Have Malware?

Is your device running slower than normal? Are excessive pop-ups ruining your online experience? If you answered “yes” to these questions, your device might have malware.

In this Micro Training, find out more about signs of malware and learn what steps to take if your device has been infected.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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