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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 IT Metrics to Pay Attention To

Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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Securing Your Computer from Eavesdropping

If you’ve ever had the uneasy feeling like someone is reading over your shoulder or listening from around the corner, then you already have some experience with this scamming technique.

In this Micro Training, we’ll cover eavesdropping – what it is and what it means for the security of your desktop or laptop computer, as well as best practices for securing your system against it.

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XLoader Android Malware Runs in the Background and Steals Your Data

Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.

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What Kind of Mindset Should a Remote Worker Have?

Mindset is important regardless of what someone is doing, but it plays an especially important part in the workplace. This only becomes more true when that workplace is distributed, and work is actually done in the worker’s home.

Let’s go into the kind of perspective you want to encourage in your team as they utilize remote work.

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Public, Private, or Hybrid? Choosing the Best Cloud Solution for Your SMB

The cloud is a remarkable innovation that businesses of all industries and sizes can utilize to scale growth and operations. How you use the cloud, though, will change depending on your company's specific pain points and requirements. How can you invest in a cloud solution that ticks all your boxes? It starts with assessing whether you want to utilize a public, private, or hybrid cloud infrastructure.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200