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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Right Way to Address IT Issues

Technology allows businesses to leverage high-impact practices, but only if that technology works the way it’s supposed to. Even simple issues with network connectivity problems, outdated technology, and cybersecurity can impact operations. The key to a successful technology deployment is understanding where potential disruptions could occur and taking measures to proactively address them ahead of time.

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Efficient and Secure File Sharing a Must for Today’s Businesses

Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.

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Today’s Technology Can Help You Become a Winner

The tech we have at our fingertips has the potential to dramatically enhance our productivity, support a great deal of creativity, and improve a person’s overall quality of life. What happens when you don't use this technology to its full potential? The answer is simple: you lose out. Let’s take a look at some of the negative effects of not using tech to its fullest.

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You Want IT and Security Partnering Up… Here’s How to Make It Happen

It should come as no surprise that nowadays, a business’ information technology and security precautions are frequently tied closely together—and wisely so. Not only can today’s technology greatly augment the security a business can defend itself with, but advanced security is needed to protect the critical IT that modern businesses rely on to function.

This makes it critical that these two aspects of your business work together, so let’s go over some ways to ensure they can do so optimally.

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It’s Important to Know When to Cut Your Business’ Losses

“Quit.” The q-word is (at least, in the business setting) one of the worst four-letter words someone can use… usually. In the context you probably first thought of, yes, but there are plenty of times that quitting can directly benefit your operations.

For instance, let’s say you have a project that is eating all of your resources, with no real returns in sight. What do you do then?

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Prepare for the Worst so It Doesn't Sink Your Business

A disaster can strike when you least expect it. It doesn’t matter how small or large your business is; there is always the possibility that your company could have to deal with the technological fallout of a disaster. Here are four ways you can prepare for that inevitable day.

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In the Wake of Hurricane Beryl, Consider Business Continuity

In the wake of Hurricane Beryl, businesses have another reason to reflect on data backup, disaster recovery, and business continuity. Since the hurricane made landfall in Texas, despite being downgraded to a tropical storm, it still caused over $5 million in damage to islands across middle America.

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You Need Your Business’ IT to Match Your Business’ Size

Technology is an essential part of most business operations nowadays, regardless of the size of the business… and how that size may change over time. As such, it is essential that the infrastructure that supports this IT can adapt to these swells and declines.

Let’s discuss why it is so important that your IT infrastructure fits your business and a few best practices for tailoring it.

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Productivity is Great… Here’s How to Encourage It

Productivity is extremely important for your business' ability to generate revenue and maintain consistent performance. Interestingly, many businesses face similar productivity challenges over time. What can small and medium-sized businesses (SMBs) do to improve productivity when it starts to decline? Let's take a look at some strategies to keep productivity high. 

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Do You Know Exactly What is Being Backed Up?

Data backup is essential for any business, yet many employees might not fully understand how it works or what gets backed up. Today, let's clarify the basics of data backup and its importance.

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It’s Summer and You Have to Take Care of Your Tech

Summer is here, and sometimes, your technology pays the price. In today’s blog, we’ll discuss some ways to protect your tech as you travel and enjoy the nice weather.

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Why You Can’t Just Rip Memory from Your Computer

Transferring data between different computers and devices has become a routine task. Let's explore the steps you need to take before ejecting memory from a computer to ensure your data's integrity and the memory card's longevity.

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MFA is Becoming a Major Component of Business Insurance

Businesses are prioritizing cybersecurity more than ever. Many insurers now require companies to meet specific cybersecurity standards before offering coverage, with one key requirement being the implementation of multi-factor authentication (MFA).

Here’s what you need to know and how we can help.

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How to Prioritize Security in File Sharing

Business file sharing has become a daily routine. It's a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Today, we'll look at some best practices for business file sharing.

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Why It’s Good to Purge Your Digital Waste

So, what is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.

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What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

Nowadays, businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.

Spoiler alert: it very much is.

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What You Need to Do If You Think You’ve Been Breached

Today, cybersecurity is everyone's business. It's not just the IT department's job anymore. When a hack happens, it can feel like a personal violation. It's scary, confusing, and you might not know what to do next.

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How to Manage Change in Your Business Without Burning Out

Change is inevitable, especially in the dynamic world of business, where it is the driving force behind growth and innovation. Yet managing change can be a daunting task. It requires strategic planning, effective communication, and strong leadership.

This is where change management optimization comes into play. It's about refining your approach to change, making it more efficient and successful… particularly when it involves your IT and related processes.

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How to Effectively Measure and Use Data Backup and Disaster Recovery Metrics

How often do you think about your data backup system? If you’re like most businesses, it’s something that you will likely set up, then quickly forget about, provided you haven’t had to use it. Still, having one is essential to any modern business, and building it with clear outcomes and metrics in mind will help you make your data backup system more effective for the moments when you’re glad you have it.

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How to Approach an Office Move with Your Technology in Mind

One of the biggest signs that your business is doing well is that it is growing. When it starts to grow, you might notice that your office suddenly feels a little cramped. While moving an office can be stressful, it is often necessary to ensure that your company can continue to flourish. From an IT perspective, it can be even more challenging.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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support@directive.com

(607) 433-2200