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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Using 2017's Examples to Maintain Network Security in the New Year

Network security is a crucial consideration for every single business, especially ones that utilize the Internet. There were a lot of negatives and some positives that came out of 2017 in regards to cybersecurity. Below we have listed some of the most troubling cybersecurity statistics collected in 2017, and we’ve followed it up with suggestions on how to keep your business safe in 2018.

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Credit Card Theft and Identity Theft are Not the Same Thing

While many might see having a credit card stolen as identity theft, this is an oversimplification that can prove dangerous. While credit card theft can be an element of identity theft, equating the two means that other forms of identity theft are overlooked. In today’s blog, we’ll go over why identity theft and credit card theft aren’t exactly the same thing, and what you can do to help keep your business safe from damage.

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Keep Your End Users From Contributing to Security Issues

Insider threats contribute to a significant number of data breaches. These cases of data exposure are enabled by a member of your staff, whether they intended to harm your business or simply made an honest mistake. With so much focus directed toward the threats out in the world, sometimes we forget that the biggest dangers can be among our ranks. To make up for this, we’ll discuss a few ways to keep insider threats from doing your business too much harm.

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Is Your Security Prepared to Stop a DDoS Attack?

If your business were to be struck by a Distributed Denial of Services (DDoS) attack, would it be able to recover in a timely manner? Do you have measures put into place to keep them from hampering your operations? While most organizations claim to have sufficient protection against these dangerous attacks, over half of them have simply proven to be ineffective against DDoS.

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House of Representatives Makes Moves to Support Small Business

Without competition, there would not be businesses. However, this competition needs to be fair in order for small businesses to embrace new opportunities that arise. A U.S. bill that allows for both of these goals has passed in the House of Representatives and will be voted on in the Senate.

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The Voting Machine You Use May Have Serious Security Issues

The ability to vote is considered one of the great rights in the world, putting one’s voice and opinion into action to shape history. However, it has been demonstrated that the electronic voting machines that some states in the U.S. use simply aren’t secure enough to ensure that the democratic process is preserved.

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Hackers May Meet Their Match With AI

There are many organizations in the world that simply can’t have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics) has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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Two Steps Are Better Than One, Where Security Is Concerned

You’re lucky to go a month without seeing news of some devastating data breach. With more businesses gearing up for the worst, what are you doing to protect your organization’s intellectual property and sensitive data? You can start by implementing a new type of authentication system that’s much more secure than your current security strategy--two-factor authentication.

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Security Comes In Two Parts--Don’t Neglect The Physical Half

Physical security is more or less what it sounds like: security intended to protect the physical infrastructure that houses your business and your critical data. Many of the pieces of physical security will seem very familiar, even if you didn’t know the right terms for them.

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Scammers and Skimmers Are a Bad Combination

Considering how often hackers target financial credentials like credit card numbers and expiration dates, it’s not surprising that ATMs can provide a wealth of information to them. Hackers are willing to go exceedingly far just to get their hands on these credentials--including physically altering the devices themselves to install skimmers and other technology on them. Unless you know what to look for, it can be difficult to tell if a machine has been tampered with.

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One Of Your Biggest Security Risks: Your Employees

You might be surprised by how many of your organization’s security issues originate from within. A major contributor is user error, which can lead to some pretty severe problems reaching from your data security, to your workflow, all the way to the continuation of your business itself.

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Protect Yourself in the Future By Learning from These Past Phishing Scams

Would you be surprised if we told you that cybercrime is one of the biggest threats to the success of your organization? Unfortunately, there’s no escaping the fact that your business will be under fire from all sides by security threats. One of the most notorious methods includes phishing--email scams that are designed to harvest credentials and other information from unsuspecting users.

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Should Companies Be Punished for Data Breaches?

We’ve all seen and heard about companies and government departments that have experienced major security and data loss events. Once the event is made public, there is a media frenzy of coverage disclosing answers to questions like: Were your records compromised? How can you protect nonpublic information in the future? What should you do if you are a victim? However, as the media focus moves to another topic, the breach becomes yesterday’s news - and there is very little coverage of what repercussions and penalties those entities that were breached faced - if any.

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Data Security Has to Be A Priority For Your Organization

Considering that since January 1st of this year, there has been upwards of 10 million personal information records lost or stolen each day, odds are that you, or someone you know, has had their records compromised by a data breach. With such a high incident rate, individuals and businesses that have never received any kind of notification that their records were included in a breach, generally consider themselves lucky and assume that they are not at risk of identity theft or unauthorized account usage. Unfortunately for them, that is not always the case.

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Your Employees Can Be One Of Your Biggest Security Risks

A surprising number of security issues come from inside your organization. User error on the part of the employee can present major problems for your workflow, data security, and the integrity of your business. User error could be something as simple as an employee clicking on the wrong links when they receive a suspicious email in their inbox, or if they are accessing data that they simply have no business accessing in the first place. Sometimes businesses will even completely forget to remove employee credentials when they leave a project or the company creating a breachable hole in your network. Regardless of the reason, user error can be a detrimental occurrence, and one which must be prepared for.

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Don’t Be Like These 14 Million US Businesses and Ignore Data Security

If you run a small business, you might consider yourself a small target of hacking attacks. It might make sense to think of it in this way, but this actually is not advisable to think of it in this way. According to a recent survey by CNBC and SurveyMonkey, only two percent of small businesses see cyber attacks as anything worth worrying about. This leads us to the next question… are you one of them?

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Why A Network Audit Is A Good Idea

Most small businesses don’t have the luxury of an in-house IT department. Even if they do have one, it’s likely a small department run by a handful of folks who have their hands full with either implementation projects or simply staying afloat. With opportunities to invest in the improvement of your infrastructure few and far between, a network audit can help you identify where your network suffers most, and what you can do about it.

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Why You Should Pay Attention to Data Security Notifications

If you’ve watched the news lately, chances are you’ve seen the Equifax breach and the ridiculous fallout it has caused. Over 133 million personal records have been stolen. While it’s difficult not to feel individually victimized by such a breach, it’s important to remember that it’s often not your specific credentials targeted by hackers. Since businesses often hold onto valuable information, they have big crosshairs painted onto them. It doesn’t even stop there--any vendors or partners you deal with are also in danger of hacking attacks.

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3 Ways To Improve Your Business’ Data Security

Data security, always an important topic, has been made even more urgent by the Equifax data breach and the fact that 143 million users had their personal information stolen after entrusting it (or not) to Equifax. You need to consider what would happen if your business were on the receiving end of a data breach, and prepare to handle this truly unpleasant circumstance.

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October is Cybersecurity Awareness Month

Cybercrime is the fastest growing criminal activity in the world. From the largest enterprise to the individual, it can affect anyone, anywhere. To help ensure the cybersecurity of American citizens and their businesses, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) and other agencies work together every October to raise awareness about the threats people face online through a series of educational events and activities.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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