Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Gift Card Scam Making Problems for Holiday Shoppers

As the modern gift certificate, the gift card has become an institution, especially around the holidays. Thousands of companies offer statically-priced and reloadable gift cards. With that much cheddar flying around it isn’t a surprise that there is big business in gift card theft. The FTC has stated that gift card scams are up a whopping 270 percent since 2015. With so much money at stake, keeping yourself out of the way of the scammers has to be priority one.

0 Comments
Continue reading

Here’s How Companies Struggle with IT Security

No business can be successful if it’s constantly suffering from data breaches. Therefore, you should take measures to mitigate the issues caused by these threats before they present themselves. Here are four of the biggest issues your business could face in the field of network security.

0 Comments
Continue reading

Here is How Antivirus Keeps a Business Safe

A lot is made about antivirus as a part of a comprehensive network security platform, but how does the system really work to eliminate threats? Today, we will take a look at an antivirus solution to show you how it goes about removing unwanted files and other code.

0 Comments
Continue reading

Those Irritating Spam Calls May Not Last Much Longer

While the phone is still a useful communication tool, it lately has been the cause of a large amount of stress from businesses and users alike. While caller ID was once also a useful tool to help stop spam calls, we now cannot trust the numbers it provides. Letting personal calls go to voicemail to check them is one thing, but a business shouldn’t do that. What can they do?

0 Comments
Continue reading

This Scammer Raid Proves Just How Useful Monitoring Can Be

It can be easy to underestimate the importance of monitoring your solutions, to adopt an “out of sight, out of mind” mentality. However, the benefits of persistent monitoring were recently thrust into the spotlight, when 24 spammers were arrested in October by the Delhi Police’s cyber cell for impersonating Microsoft support staff and duping American citizens.

0 Comments
Continue reading

A Secure Wireless Network Allows for Better Business

Wireless Internet access for a user’s devices isn’t just a luxury these days--it’s expected. If the Wi-Fi drops out for any reason at all, chaos strikes, rendering any ability to stream content or access the Internet a moot point. This is particularly the case for businesses that have technology solutions reliant on wireless access. How can you make sure your wireless network is as strong and reliable as possible?

0 Comments
Continue reading

Setting Android’s Security Options

You might be shocked to find out that your mobile device holds a considerable amount of personally identifiable information on it. This has prompted many users to secure their phones at all times, but others simply ignore the threat and brush it aside. Since Google makes it so easy, there’s no excuse for Android users not to secure their devices. Here’s how you can do it.

0 Comments
Continue reading

Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

0 Comments
Continue reading

Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

0 Comments
Continue reading

Bing Offers Malware and Filth

With a meager market share that is one-third the size of Google’s, one would think that Bing would be trying to keep controversy away from a user’s search results. However, the Microsoft search engine has recently encountered a few notable PR disasters that may be enough to convince some not to use it - especially if it leads to a security breach.

0 Comments
Continue reading

Uber Demonstrates the Importance of Disclosing a Data Breach

If your business was breached, would it be better to keep it a secret, or should you disclose it to your clients? Uber has proven that trying to hide it is a mistake, and a costly one at that.

0 Comments
Continue reading

reCAPTCHA: The First Line of Defense

Security is paramount. These days, hackers are aggressive and relentless when it comes to using exploits to test your security. So much so that even when applying multiple layers of protection across a site, the server, and keeping everything patched, threats can sneak in. This is why it is critical to have a first line of defense; in this case, a CAPTCHA.

0 Comments
Continue reading

Is Election Technology Solid or Simply Antiquated

Election Day in the United States is coming up quick on November 6th. It doesn’t matter what your thoughts or opinions on U.S. politics are--the fact remains that millions of Americans will be using the technology available at polling places to cast their ballots, and if this technology isn’t secured properly, the integrity of the voting system will be at risk.

0 Comments
Continue reading

Otsego County Target of Significant Cyberattack

We continually cite just how important IT security is, but like most things, people may not completely understand just how crucial it is until it hits home. Otsego County, would seem to be too small of a place to attract a hacker’s attention, but the Otsego County county government network was reportedly attacked. County Information Technology Director Brian Pokorny said hackers gained access to the county website and other files through a zero-day vulnerability,

0 Comments
Continue reading

October is National Cyber Security Awareness Month

It’s October, and time again for the Department of Homeland Security (DHS) to bring extra attention to the issue of security. This year there is a focus on the personal and professional interactions that intersect in the virtual space. The more these two worlds become connected, the more likely the possibility of a hacker gaining access to one or both worlds, using access they acquired from one or the other.

0 Comments
Continue reading

Looking Back at This Year’s Cybersecurity Issues

Every business in operation today needs to have some kind of comprehensive network security. Simply put, there are too many threats that can come in through an Internet connection for them to continue doing otherwise. The past year provides plenty of anecdotal proof of this fact, as a quick glance back can show.

0 Comments
Continue reading

Here Is a List of this Year’s Most Devastating Hacks

Today, we’ve compiled some statistics that give these threats context, as well as a list of some of the most devastating hacks from the first half of 2018. Hopefully, these lists will put into perspective just how important building a network security strategy is for your company. Here are some statistics to help reinforce just how important cybersecurity is:

0 Comments
Continue reading

Help! My Staff Hates My Company’s IT!

Fellow business owners, do you ever feel like you need to walk around on eggshells when it comes time to implement a new process or policy with your employees? Does it seem like your staff fights back tooth and nail when there is any technology change or IT restriction? You aren’t alone.

0 Comments
Continue reading

Monitoring Pros and Cons

Dealing with other people, whether in the office or a home environment, can often be troublesome. There is always a case of someone trying to be better than someone else, or trying to take advantage of their naiveté. There are solutions out there that make it easier than ever to help keep your home and business safe. Here are some of the best out there.

0 Comments
Continue reading

Would You Fall for this Adult Scam if You Saw an Old Password?

As you may expect, the average Internet scammer isn’t above resorting to dirty tricks to claim their ill-gotten prize from their victims. A recent scam demonstrates just how dirty these tricks can truly be, and unfortunately, how ill-prepared many are to handle them.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200