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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Save Money, Be Spied On?

Although we’re in the habit of discussing ways to keep your business more secure, we unfortunately have to discuss how to keep yourself more secure against a business. Walmart recently filed a patent that could potentially be used to undermine the security of everyone there, from shoppers to employees. We took the time and dug into the jargon in the patent to give you a better look at the situation.

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Want to Keep Your “Personal” Browsing a Secret? Scam Says: Pay Up!

A new email scam is making its rounds and it has a lot of people concerned with just how much a hacker can peer into one’s private life. How would you react if a stranger emailed you saying they had inappropriate webcam footage of you?

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Mobile Device Management Builds Mobile Reliability

Even if you try to ban them in the office, it’s inevitable that your employees will bring their mobile devices to the workplace anyway. Instead of worrying about them wasting away the day, why not try to turn the devices to your advantage? There are more tools out there than ever before to not only add smartphones to your workflows, but to make them profitable and valuable for your organization.

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The Chrome Browser is Redefining Your Security

When you are surfing the web, do you know if you are secure? Typically, your browser will tell you when a site is secure or not. This is especially important if you are putting in sensitive information, like passwords or credit card information. Google Chrome is stepping up it’s game to keep users safe.

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4 Internal Threats Every Business Owner Should Understand

In light of all the data leaks and vulnerabilities that have been brought to light over the past few years, network security has to be a priority for every business. One problem many organizations have is that while they are protecting their network and infrastructure from threats outside their company, the real threats are actually coming from inside. Today, we’ll look at four ways threats can cause havoc from inside your organization.

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Is Your Password Policy A Security Risk?

With every successful intrusion and theft of data, the images of hackers as criminal masterminds and unstoppable forces of technology gone awry grow. In fact, there’s an increasing narrative that hackers are everywhere, just waiting to use their mad ‘skillz’ to steal your credit card information and buy their limited edition dolls, sorry, “action figures.” Worse, they’re just waiting to hold your data hostage and extort ransom from your business.

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Reexamining Meltdown and Spectre

It’s been about a year and a half since the Meltdown and Spectre exploits became publicly known. While patches and updates were administered to reduce their threat, they continue to linger on in a less serious capacity. Of course, this doesn’t mean that the threat has entirely been neutered--you still want to know what these threats do and whether or not you’re safe from them.

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Could Your Router be Infected with Malware?

Certain threats out there are dangerous enough to cause major entities to warn against them. In particular, a recent malware by the name of VPNFilter has been deemed dangerous and prevalent enough that the FBI has addressed it. Since the malware targets routers (probably not your first guess in terms of possible vulnerabilities), it has considerable potential to become a nuisance for your organization.

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Credit Card Skimmers Are a Real Threat - Be On The Lookout

If you thought that small town Oneonta wasn’t at risk of cybersecurity attacks and scams that you see in the headlines, you might want to think again. Most of the time, smaller businesses (especially around upstate New York) feel that they’re not a viable target for cybercriminals. After all, these kinds of issues are just concerns for bigger companies in larger cities, they surely don’t happen here, in Oneonta... right?

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The Blockchain May Soon Protect Your Entire Identity

Blockchain is one of the latest and greatest developments to come in computing. The spotlight is on Bitcoin, Ether, Litecoin, Dogecoin, and several other cryptocurrencies that take advantage of the blockchain, but it’s important to remember that it’s not exclusive to cryptocurrencies. In fact, it has several great uses, with some of the most important being cyber security, transparency, and privacy.

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Despite Blockchain Security, Cryptocurrency Has Thieves Too

Cryptocurrencies are still one of the better known uses of blockchain technology, and though their values seem to have leveled off since the explosive growth they experienced a few months ago, that has not stopped people from seeking them out. Of course, where there’s money to be had, you’re sure to find cybercriminals.

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Tip of the Week: Better Understand BYOD

There are a lot of benefits to implementing a Bring Your Own Device policy for your business. Firstly, people will be able to use the devices that they’ve purchased, and have grown accustomed to, for work. Moreover, many times they can access company information with the use of easy-to-use mobile apps, providing them with more opportunities to be productive. In fact, many organizations that install a BYOD policy see the majority of their workforce work more, which creates more opportunities for revenue growth, and ultimately, higher profitability of the endeavor.

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Are You Ready to Adapt to Network Security Changes?

Humankind has always adapted and improved technology to make life easier, starting all the way back at fire and the wheel. Nowadays, our approach to making life easier through technology is centered around productivity and security - if we can accomplish more than before in the same amount of time, without worrying that it will be stolen, we’re happy.

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5 Ways to Make IT Security Top of Mind

The most significant resource any business has is their team. Yes, unfortunately, many companies view their staff as disposable cogs, to be worn down and tossed once every ounce of passion for their job has been drained away. Some of these businesses even manage to turn a profit.

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Maybe You Can’t Fix Stupid, but You Can Fix Your Security

It’s easy to dismiss network security if you run a small business that seemingly isn’t a target of malicious attacks. Unfortunately, this dismissive attitude can put your organization at risk, as even a simple security issue could be enough to expose your company to dangerous entities. In fact, we would call it foolish not to secure your organization; and one of the most infamous security failings in history stems from this.

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A Brief Overview of Network Security

The reliance the modern business has on its IT cannot be understated. As a result, to keep their computing network and infrastructure running efficiently, companies need to have a network and cybersecurity policy in place. With the development and use of organizational computer networks with multiple endpoints, understanding the basics of network security is helpful when implementing and employing network security systems. Today, we take a look at the parts of your network, their functions, and what you need to do to protect them.

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WARNING: A New Zero-Day Threat is On the Loose

Zero-day threats are some of the most dangerous ones out there. What we mean by “zero day” threats are those that have been discovered by hackers before an official patch has been released by the developers, giving them exactly zero days before they are actively exploited in the wild. One of the more dangerous zero-day threats out there at the moment is one that takes advantage of Internet Explorer.

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Automating Maintenance Saves Organizations More than Just Time

How much time does your business spend every day on issuing patches and security updates? How about basic maintenance and management practices that leave your network technicians tied up for hours on end? Thanks to automation, these menial tasks that take a considerable amount of time and resources can be simplified and offer a great return on investment.

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Email Security Basics

Email is a modern classic as far as business solutions are concerned, and you’d be hard-pressed to find an office that didn’t use it in some capacity or another. However, because email is so popular, it has become a favorite attack vector of malicious users. Fortunately, there are some basic practices that will help keep your email account secure and your communications private.

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How to Keep Your Mobile Data Safe

Oh no. You slap your pockets in a sudden panic, but you only confirm what you suddenly feared: you’ve lost your mobile device, the one with all of your business data on it. You haven’t an idea where you might have left it - all you know is that it’s just... gone.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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