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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Windows Server 2003 End of Support Date is Fast Approaching

b2ap3_thumbnail_server_03_end_of_support_400.jpgTechnology has come a long way since 2003. It seems like just yesterday that Microsoft dropped support for Windows XP, and in just a few short months, they’ll be dropping support for Windows Server 2003, as well. If your business is one of the many still utilizing this server operating system, you’ll want to make sure that you upgrade away from it before July 14th, 2015. Otherwise, you’ll be running without security patches or updates.

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How to Prevent Your Computers from Inflating Your Electricity Bill

b2ap3_thumbnail_computer_electricity_costs_400.jpgTechnology is getting more powerful, but have you considered where all of that power comes from? Not many people actually take the time to understand how much energy their PC or workstation is using, but this could potentially be increasing your operating costs higher than they need to. Try taking the time to calculate your PC’s energy usage to get a feel for what your workstation is costing your business and the environment.

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Will You Make Microsoft’s Spartan Your Default Web-browsing Warrior?

b2ap3_thumbnail_windows_10_400_20150119-134447_1.jpgIn addition to Microsoft’s upcoming new operating system, Windows 10, the software company has released that there is a new web browser in production. This new browser, code-named “Spartan,” is expected to have similar functionality to Mozilla’s Firefox and Google Chrome, and will be released alongside Windows 10.

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How to Prevent Email Spam

b2ap3_thumbnail_prevent_spam_400.jpgWhile email offers several great benefits to those willing to deal with it, the most popular method of communicating in the office has its flaws. One of the most crippling is spam, which can ruin your inbox and your productivity. The unfortunate truth is that even the most diligent workers get hit with spam, but that doesn’t mean that your business’s productivity needs to suffer from it.

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Microsoft Fixes Vulnerability Going All the Way Back to Windows 95

b2ap3_thumbnail_vulverability_fixed_400.jpgWell, better late than never.
This is to be said of Microsoft after they recently patched a security flaw that’s come with every generation of its operating systems going all the way back to Windows 95.

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PowerPoint Rangers Lead the Way!

b2ap3_thumbnail_powerpoint_rangers_400.jpgOne would assume that being an officer in the military would require the ferociousness of a warrior and the mental fortitude to make split-second life-saving decisions on the battlefield. Surprisingly, in today’s modern military, there’s one skill that’s valued above the ability to fight: Microsoft PowerPoint proficiency.

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What do CIOs Really Think of Windows 10?

b2ap3_thumbnail_opinions_of_windows_10_400.jpgWindows 10, the next big Microsoft’s Windows operating system, has a lot to live up to, and enterprises have had the chance to experiment with the technical preview for the past month. While the operating system will still be in development for the better part of next year, some professionals are forming opinions of what to expect from it. From the technical preview, what do businesses think of Windows 10 so far?

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Should Windows Upgrades Be Free?

b2ap3_thumbnail_free_windows_updates_400.jpgAll operating systems change over time, and upgrades are eventually made available. But in light of Windows 10, Windows Threshold, or whatever their new OS’s final incarnation is going to be called, one has to wonder if Microsoft has ever considered free upgrades to the Windows operating system family tree.

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Microsoft Bites Back with Fix to POODLE SSL Vulnerability

b2ap3_thumbnail_poodle_ssl_vulnerable_400.jpgA few weeks ago, a new vulnerability was discovered in the Internet Explorer functionality of SSL 3.0. Due to the encompassing nature of the vulnerability, all operating systems are affected. This makes it a big problem that must be resolved. Thankfully, Microsoft has released a fix to the vulnerability, called Fix It, making it far easier to prevent the vulnerability from becoming an issue.

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Microsoft Pushes Back Windows 8.1 Update Deadline

b2ap3_thumbnail_windows_8_point_1_update_400.jpgMicrosoft stated weeks ago that they would no longer support Windows 8.1, unless the operating system was updated to Windows 8.1 Update by May 13th. But one day before the deadline, Microsoft announced they have pushed the deadline back substantially. This update is crucial if you desire to continue receiving patches and updates from the company. Which you should!

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CTRL - One Key to Rule Them All

b2ap3_thumbnail_sb_meme_400.jpgLet's face it, no matter how quickly you can type, there is only so much you can accomplish without the use of keyboard shortcuts. Perhaps you never cared to learn them, or maybe you never had the opportunity. Now that you own a small business, your productivity and efficiency is at stake. Thankfully, some of the most useful shortcuts utilize one common key: the Control key.

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How to Properly Cite Sources in Microsoft Word 2013

b2ap3_thumbnail_word_2013_400.jpgMost people think of Microsoft Word as a normal word processor, and to an extent, that's exactly what it is. But did you know that Word 2013 has a built-in citation mechanism for your research needs? Say you are writing a white paper for marketing use, and you took specific statistics from a website. You want to make sure you cite these facts. Why? Because if you cite them, it makes your business look professional, and it looks good when you know how to credit someone else's work.

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Microsoft Patches Internet Explorer Bug--Even for Windows XP!

b2ap3_thumbnail_update_three_400.jpgMicrosoft put out the fire from the zero-day bug affecting users of its popular web browser Internet Explorer by releasing a security patch. This IE bug is a bad one that allows hackers to take over a PC. The patch was released on May 1st and if you haven't yet applied it to your PC, then you should do so right away!

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Alert! Major Bug in IE for XP is NOT Getting Fixed

b2ap3_thumbnail_alert_many_400.jpgA lot of people use Google Chrome or Firefox as their browser of choice, and it's easy to see why. They are updated constantly and have great features. However, a lot of people still stick to what they know and love - Internet Explorer. There are a lot of people out there that still use this browser, and they should be warned that a new vulnerability exists in the system.

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Don’t Get Trapped in PowerPoint Purgatory

b2ap3_thumbnail_powerpoint_skills_400.jpgEveryone dreads presentations, but for different reasons. Some people are just afraid of public speaking, or they are just overall unorganized. In the end, well designed presentations are essential for your company's success, whether they are given to clients or to your employees. Thankfully, there are ways to minimize the stress that giving a presentation can cause. One of the best ways to prepare a presentation is to use a Microsoft PowerPoint slideshow as an aid.

However, it's very easy to fall into "PowerPoint Purgatory", a place filled with overburdened slideshows that last for hours on end. The amount of professionals who don't use PowerPoint effectively far outweigh those who do. Directive is here to help by providing you with some useful tips to make your presentations both easy for the presenter and for the audience!

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Is Your Word Document Leaking Secrets?

b2ap3_thumbnail_word_tracking_400.jpgJust because you hit the delete button when using Microsoft Word doesn't necessarily mean that your information is gone forever. Thanks to Word's Track Changes feature, all of your deleted sentences can be easily retrieved. This is a very handy tool to help you out of a jam, but it can also be misused to leak secrets if you're not careful.

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Is There Any Good Reason to Stick with Windows XP?

b2ap3_thumbnail_end_of_support_400.jpgThe end-of-support date for Windows XP is April 8. If you're still running XP, then you likely have a strong reason for it. Although, your reason may not be strong enough in light of how big of a security risk XP will be. Let's dismantle three of the most common reasons people are choosing to stick with XP.

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3 Amazing Time-Saving Tips with Microsoft OneNote

b2ap3_thumbnail_onenote_is_great_for_business_96.jpgMicrosoft's Note-taking application is something of an enigma. Most of the time, Microsoft Office users have OneNote installed and don't even realize it or use it. This handly little secret has some pretty powerful features. Here are three tips that will change the way you take phone calls and write notes on your PC.

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Making a Graph in Microsoft Excel is as Easy as Pie

b2ap3_thumbnail_excel_400_20140224-133629_1.jpgWhen you need to make your point in a big way, you can make a sharp looking graph. You may think that graph making is difficult, but thanks to tools like Microsoft Excel, creating a convincing chart is as easy as pie! To help you out, we'll walk you through how to make a graph in Microsoft Excel.

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Microsoft Upgrades SkyDrive to OneDrive

b2ap3_thumbnail_skydrive_is_now_onedrive_400_20140221-134335_1.jpgMicrosoft has made significant upgrades to SkyDrive. In fact, the upgrades are such a big deal that Microsoft is rebranding their data hosting service as OneDrive. Microsoft is calling it OneDrive because it's the "one place for your photos, videos, documents, and files across all your devices."

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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