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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip: Use Microsoft Office without the Mouse

b2ap3_thumbnail_Keyboard400.jpgThe mouse may look like a helpful piece of technology, but be warned; it's actually a tool of destruction. If your mouse has been your sidekick for years of heavy computer usage, then your wrist might be in danger of carpal tunnel syndrome. Sometimes, it's nice to take a break from the mouse and use your keyboard to navigate Microsoft Office.

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Tip: Launch Word with Your Recent Project

b2ap3_thumbnail_Bookmark400.jpgIf you have a big Microsoft Word document that you chip away on every day, then you can save time by opening up Word directly to your project. By doing this, you can get more out of your workday. Here’s how you do it.

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Google Reader Refugees Take To Feedly

b2ap3_thumbnail_feedly400.pngThe expiration date for Google Reader is set for July 1, 2013. Google’s decision to axe the Reader was not because it was unpopular, but rather, it seems like Google wants to focus their energy into fewer products. This announcement leaves many Google faithful out in the cold, and Feedly has welcomed the Google huddled masses yearning to read free.

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Tip: Use Macros to Save Your Place

b2ap3_thumbnail_MacroText400.jpgIf you are working on a document that is several pages long, then you know the frustration of getting lost in a sea of text. Often overlooked by the casual user, Macros are great productivity tools that can be utilized for several handy tasks, including giving you the ability to bookmark your work areas in a Word document.

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Tip: Use Word to Make Words More Better

b2ap3_thumbnail_WordLogo400.jpgFor as long as Microsoft Word has been around, it has been the preferred word processing application from people serious about writing. This is because Word is so much more than a typing app; Word is full of rich features that help writers be better at their craft. One helpful writing feature of Word is the Thesaurus, here's how to use it.

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Have Your Movements Tracked with Diff Displays

b2ap3_thumbnail_MultipleMonitors400.jpgAre you enjoying the benefits of using multiple monitors? Once you have experienced the power of using more than two or more monitors, it is Diffficult to go back to using just one. As great as multiple monitors are, they can be distracting and consume extra power. Diff Displays is a new tech that takes care of both of these issues.

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Tip: Download a Windows 8 Start Button for Free

b2ap3_thumbnail_Classic.jpgThe new Windows 8 OS has received strong reviews on performance, and complaints in regards to the new interface. The main gripe is that the new tile layout is too different than the older versions of Windows, due in no small part to the lack of a start button. Leave it to third party software developers to build a solution.

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Producing Prime Presentations

b2ap3_thumbnail_Fotolia_6187857_S.jpgAt some point or another you will be asked to present information to a crowd of people. Whether you have to give a presentation about how you can best profit from a bake sale for your local PTA or you're presenting a sales pitch to potential investors, vendors, or clients; using advances in presentation technology and methodology to your advantage can help you make a strong first impression and more importantly, a lasting one. Below are some presentation services that can be used to enhance the content of your demonstration.

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5 New Features with Microsoft OneNote 2013

b2ap3_thumbnail_One-Note.jpgMicrosoft Office 2013 will be released during Q1 of 2013. The previews we have seen look promising, Office 365 has cloud-based services and touch screen features that work well with the new Windows 8 OS. We will highlight a few of these upgrades by looking at five new features with OneNote 2013.

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Take, Edit, and Share Screenshots with Lightshot

b2ap3_thumbnail_lightshot1.jpgTaking screenshots of your desktop is infinitely useful (including when you get a strange error that you can't seem to repeat when IT is standing by).. Although the process of taking a screenshot has always felt a bit more cumbersome than it needs to be due to the additional steps of opening editing software, formatting the image, and saving the file. Lightshot is a solution that simplifies the entire screenshot process.

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4 New Features of Microsoft Excel 2013

b2ap3_thumbnail_excel.jpgDoes it feel like your new Windows 8 OS is missing something? It might be because Microsoft Office 365 is not out yet; it is scheduled to be released Q1 of 2013. The updated Office applications have been overhauled to flow with Windows 8, and we want highlight five of these new features found specifically in Excel 2013.

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Managed IT Service Prevents Costly Repairs

b2ap3_thumbnail_repairs.jpgDo you have a plan in place for when your technology breaks or crashes? As wonderful as computers are, the hardware wears down, and software can become buggy and crash. Having a go-to plan in place for IT hiccups, will save you time and frustration from having to react to a problem and scramble to find a fix.

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4 New Features for Microsoft Word 2013

b2ap3_thumbnail_word2013.jpgLike clockwork, the release of Windows 8 is accompanied by a new version of Microsoft Office. The new Office will not come out until Q1 of 2013, but many product details have already been revealed; and they are in keeping with the cleaner, sleeker design of Windows 8. Here is a look at a few new features for Word 2013.

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What’s New with Microsoft PowerPoint 2013

b2ap3_thumbnail_ppt20132.jpgRiding the hype wave from the launch of Windows 8 is the newest version of Microsoft Office. Scheduled for release during Q1 of 2013, Office 365 has significant upgrades and new features in line with the revamp of Windows 8. We will showcase a few of these improvements by looking at 5 new features for PowerPoint 2013.

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Adobe Reader X: The Best PDF Reader for Mobile Platforms

b2ap3_thumbnail_adobereadermobile15.jpgOver the past two decades, the Portable Document Format (PDF), developed by Adobe Systems, has become the industry standard for clean and secure documents. There are many PDF-viewing applications available across the various app markets. However, you can't go wrong with Adobe's sleek-looking and versatile PDF reader, Adobe Reader X.

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Windows Gets a New Look

a1sx2_Original1_windows8bluelogo.jpgMicrosoft is gearing up to roll out Windows 8 on October 26th and if the early tests are any indication, the computing giant's latest operating system (OS) could change the face of cross-platform integration. There's always some consternation among business owners when having to decide to outfit their computers with the newest OS so here are a few things you should know about Windows 8.

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File Sharing Options to Consider

a1sx2_Original1_cloudfilecabinet.jpgIt's the information age. If you are always on the go, or you work as a member of a team, it helps if your work is accessible remotely. The ability to have relevant files on hand is nice and at times can be essential to the welfare of your business. Below are a few cloud-based options that could offer you or your company a solution for your remote file access needs.

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Pirates Ahead, Be Ye Warned!

a1sx2_Original1_pirateman.jpg"Ahoy ye swabbies! We be takin' heavy damage on the starboard side! Brace ye-selves for impact! Arrrr!" That is pirate talk for "Hello fellow co-worker. Our CRM tools crashed again and IT needs to reboot the server." September 19th is Talk like a Pirate Day!

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Gliffy Makes Building Flowcharts Easy

Ever need to put together a quick flowchart or diagram but the tools in Microsoft Word aren't quite giving you the results you need? Gliffy is a quick and easy online solution that's free and simple to use.

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Was my Computer Always this Slow?

We think this is something everybody can relate to. That computer or laptop that you bought a few years ago seemed very fast and capable when it was first set up, but these days it doesn't seem to have the same get-up-and-go. Why does performance degrade as time goes by?

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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