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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Revisiting Net Neutrality

In the United States, the political scene is extremely divisive. This can be seen in nearly every political arena including the ongoing debate over who should have regulatory power over the Internet. In 2017, the Federal Communications Commission voted, three votes to two, to repeal the Net Neutrality rules that were implemented by the same regulatory body just two years prior. Today, with a new administration being sworn in in less than a month, we thought we’d revisit the net neutrality rules and see where we stand at present. 

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COVID-19 Clouds More than Christmas Plans

Today is Christmas day. In normal years, you would be bundling up to go to visit family and friends or preparing to host them.

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How Managed Services Can Benefit the Busiest Place on Earth Right Now

The holiday season is well known as a time off from work to spend with family, but for some, it’s the busiest time of the year. Let’s get to know one such individual for a moment, and what he’s learning can make his job—and his life—much, much easier.

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Tip of the Week: Introducing Google Chrome’s New Actions Feature

If it is going to remain the most common Internet browser, Google Chrome always needs to have new features added to it to make it the preferable choice for most users. Recently, Chrome Actions was implemented, likely contributing greatly to that goal. Let’s look at what Chrome Actions are, and how they could prove useful.

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How AI Can Help the Burgeoning Small Businesses

The small business owner is always looking for a way to either cut costs or to get more value out of their technology. Today, many businesses are looking to automated tools fueled by AI to do just that. Today, we thought we would talk a little bit about AI for small business and how it works to help increase business productivity.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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