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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Being Courteous and Professional with a Mobile Device

With how business is conducted today, the capability of your workforce to stay connected while mobile is important. However, it can be equally important that this connectivity doesn’t come at the cost of their manners. Let’s go over a few ways to be more polite as you work remotely using a mobile device.

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VoIP is Probably Right for Your Business

VoIP (Voice over Internet Protocol) telephony is a common technology amongst modern businesses for their communication needs. Let’s go over how VoIP functions and how it can benefit your company.

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Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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Your Success Comes Down to Your People

We’re getting close to the end of 2020. Finally? Has it been a long year for you? Has it gone by really fast? I think every other day I have a different opinion about it.

Either way, it’s time to look at 2021. A fresh start, a clean slate. I think if there is one big mindset all business owners and C-levels need to take into consideration for 2021, it’s their people.

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With Remote Operations, Security is (Even More) Important

Since the beginning of the COVID 19 pandemic, it has been clear that many companies were not prepared to continue their operations remotely. This was largely due to their leadership being convinced in recent years that allowing people to work remotely would lead to a considerable reduction in production, leading them to be unprepared to shift to remote functionality. Cybercriminals have taken advantage of many organizations as a result, so today we’ll discuss what needs to be done to secure endpoints from afar.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200