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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Need to Audit Your Security

A security audit is designed to test the overall integrity of your business when it comes to its IT security. In today’s environment, businesses need to have strengthened fortifications in place to protect themselves from cyberthreats, and these fortifications need to be properly tested and reviewed over time. Let’s talk about some of the types of audits and their benefits, and how you can assess your security.

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PCI Compliance and Your Business

The days of the cash-only business are over. It doesn’t matter if your business is a multinational corporation or you cut grass for a living, accepting payment cards is not only convenient for your customers, most of the time it’s the most secure way to get paid. In an effort to protect the personal and financial information of consumers who have come to depend on their payment cards, the banks that back the credit card industry have developed a regulation that businesses who process cards need to adhere to. Today, we will go over this regulation and how it affects small and medium-sized businesses

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What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Not All Threats are External

As much as a business relies on its technology, it relies just as much upon its employees to properly put that technology to use. Unfortunately, this can very easily expose the business to various threats that involve their employees. Understanding these insider threats is crucial for a business, especially given how current events may tempt those who would never have considered them otherwise.

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Coronavirus Scams Awareness

We have all been going through tough times recently due to the COVID-19 outbreak and subsequent social distancing measures and lockdowns. As we continue to go through rough times, we would like to encourage people to be vigilant and attentive with their security, lest you fall victim to one of the many recent COVID-19 scams out there. Here are several of the scams out there.

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Is Your Staff Holding Up Their End on Security?

It seems as though every business is depending more and more on their IT. This means that their employees have more exposure to their IT systems. Unfortunately, that relationship is where the majority of the problems you will have are. The facts are that any business that has built a strong security policy has the solutions in place to keep direct infiltration from happening. Hackers have to find another way.

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Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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The Importance of Secure Conferencing

Conferencing has been an important tool for businesses as stay-at-home orders have moved their operations out of the office and into worker’s homes. While there are dozens of video conferencing solutions on the market, businesses should consider security just as much as they consider functionality. Today, we’ll take a look at security for your company’s conferencing solutions.

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Zoom Addresses Security Shortcomings, But Users Should Always be Careful

Remote workers have an increasing number of tools to allow them to remain productive as COVID-19 concerns force them out of their office due to social distancing requirements. Yet many newly remote workers are finding unexpected problems in their new world as they adopt new technologies such as Zoom. Take a moment to learn how to keep your Zoom meetings safe and give your remote workers the tools they need to remain productive.

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What You Need to Consider to Securely Permit Remote Work

At any given time, a business needs to consider its security, but this need only exacerbates when its employees are working remotely. With the coronavirus pandemic still in play, the likelihood is that your employees are in this situation has risen dramatically. In order to maintain  your organizational security, you need to consider the many factors that a remote workforce can introduce.

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Let’s Look at the Different Types of Ransomware

The growing popularity of ransomware has been disconcerting to many IT professionals, particularly due to the different tactics that this malware variant has been spotted utilizing. In order to protect your business from these attacks, it helps to know how they work. We’ve put together a beginner’s field guide to ransomware types to help you identify (and hopefully avoid) it.

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Working from Home Isn’t Without Significant Cybersecurity Risks

The COVID-19 pandemic has greatly disrupted daily life, restricting people to their homes and preventing them from going into the office to work. In response, many companies are hurriedly changing over to a remote-capable workforce and having their employees work from home. This strategy can be highly effective, but if a company and its team isn’t careful, it can also be risky.

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Social Engineering Lessons from an Oneonta Grandmother

Cybercriminals use nasty tricks to gain the confidence of their victims. They often use trust to fool users into providing their passwords or downloading malicious software. We’ve recently seen this happen with local Otsego county residents. First, let’s take a look at what social engineering is.

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Protect Your Network and Keep Your People Productive with a Firewall and Content Filtering

In today’s 24/7 always-online business environment, it is unrealistic to expect your team to spend 8 hours in front of a computer and not access their personal email or click on a non-work-related link. It happens every day. What also happens every day is that an SMB finds its network compromised by malware or a loss of productivity due to a lack of focus.

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Managing Your Business and Remote Workforce During the COVID-19 Pandemic

Companies around the world have or are finding the need to send their workers home to prevent the spread of the novel coronavirus. For many business owners, managing your staff remotely is a brand new paradigm. Here’s what you need to know.

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Email, Banking, and Other Login Credentials of Upstate NY Users Found for Sale on the Dark Web

Our Network Operations Center (NOC) has noticed an alarmingly high number of local business accounts leaked on the Internet.

Is access to your email, your bank accounts, your website, or your social media accounts being bought and sold on the online black market? It’s more likely than you might think.

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In the Age of Coronavirus, Now’s the Time to Reconsider Telework

New York State recently mandated a stay in place order, requiring only essential businesses remain open and all others have their employees stay at home. The goal is to reduce the spread of coronavirus, by increasing social distancing. The best way to do this is by having fewer employees physically in the office. For telecommuting to be successful you need to have a plan in place before you need to use it. Here are 5 steps to allow your employees to work from home in the age of coronavirus.

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How to Create Cybersecurity Policies for Your Company

If you’re in business today, there are three words that are critical for you keep in mind: Cybersecurity. Is. Important. As such, every business needs to have taken the time to put together a cybersecurity policy--a set of guidelines that instruct the business how to proceed with the highest level of security possible. We’ve taken the liberty of suggesting a few guidelines for your business to follow as you do so.

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Are Your Biggest Threats Coming From Inside Your Company?

Most businesses that really lean on their IT go to great lengths and expense to keep those systems secure. Sometimes, however, all those firewalls and antivirus software don’t stop threats that come in from your staff. Today, we are going to go through the three different types of human error that your staff can undertake, and how to deal with each.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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