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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Does Your IT Provider Practice Good Cyberhygiene?

I have a confession to make: it’s actually a pretty trying time to be in the IT business right now. A year ago, the Department of Homeland Security issued a statement for IT and Managed Service Providers (MSPs) about an increased risk of being targeted by cybercriminals.

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How To Get Control Over Your Facebook

For many, Facebook is a huge part of daily life, whether you want to think of it that way or not. There are more than two billion active users. That means if you pluck any 4 random human beings from anywhere in the world, at least one of them likely logged into Facebook today. 

It’s important to know that you still have control over your information, so in today’s blog we’re going to talk about a few ways you can take control over your online identity on the world’s largest social network.

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Google Password Checkup Tool Works to Keep You Secure

Imagine a world where there wasn’t a singular dishonest being. Passwords would simply vanish from our everyday lives, as we would not be paranoid of a breach or other forms of cybercriminal activity. The harsh reality is this will never become reality. Even worse, the cybercriminals don’t just skim for lack of passwords. Instead, the dishonest criminal goes even further; they take advantage of common or recurring passwords. So how do you know if your password practices are leaving you vulnerable? Google is here to help. 

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DHS Cybersecurity Shortage a Major Problem

Cybersecurity is a big point of emphasis for the modern IT administrator. For the private business, it’s important for enough to be done in order to secure the business’ assets, and the integrity of the network itself. Unfortunately, when looking at public computing resources, there isn’t enough talent available to properly secure the systems that government entities rely on. 

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Tip of the Week: Get Better at Managing Your Mobile Data

You may not think much about managing mobile data, but if your business routinely transmits sensitive data over the Internet, you should. Today, businesses of all types are using the Internet as a tool to drive their sales and marketing processes, but they don’t often consider the threats that come in when they use it for productivity. Today, we will go over what a Mobile Information Management solution is, and how to leverage it for your business. 

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Why is URL Manipulation a Security Concern?

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

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Cybersecurity Insurance Gaining Steam

Controlling your organization’s data relies on keeping your network and computing infrastructure free from threats. Early detection allows your business to actively confront risks before they develop into major issues. However, threats are becoming more difficult to detect in early stages, and one hidden threat could doom your entire business. 

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Microsoft Does Some Patching Off Schedule

To keep your business’ network free from threats, and to keep your software working effectively, patching the software it uses is extremely important. The reason is that the threat landscape is always evolving. Recently, Microsoft announced that they have released an emergency out-of-band security update to fix two security issues, an atypical act for the software giant. 

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Don’t Be Snagged by This Google Calendar Phishing Scam

Gmail and the applications associated with it seem to have some level of inherent trust among users. We just don’t anticipate threats to come in via something from Google. However, it does happen, as a recent spat of phishing has shown using Gmail and Google Calendar. What’s worse, this particular scam has been around for some time.

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Taking a Look at the Future of Cybersecurity

How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals. 

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Tip of the Week: Smartphones Security Tips

If you were given the task to look up a phone number, call a business, and navigate to the new-to-you area, would you be able to without your smartphone? For some of us the answer will still be yes, for a vast majority, the answer is no. Smartphones have quickly transitioned from a calling device, to one of our most valuable tools. Shopping, navigating, video streaming, and an unbelievable amount of other capabilities are all at the palm of your hand. 

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Cybersecurity Throughout History

The way a business approaches its network security is a crucial consideration - especially to a business that is planning to have a future. This has contributed to cybersecurity becoming a multi-hundred-billion-dollar (per year) industry. In its short history, cybersecurity has had a huge impact on businesses, so we felt it would be useful to go through some of the highlights of its deployment.

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For Cybersecurity Awareness Month, Keep Looming Threats in Mind

Any business in operation today needs to keep modern realities concerning cybersecurity at top-of-mind if they are going to successfully maintain the business going forward. One major issue to be cognizant of is the increasing prevalence of phishing attacks.

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When It Comes to Payment Cards, Frank Abagnale Gives Credit Where Credit is Due

With more than $16 billion being scammed from more than 16 million people, there is clearly an issue at hand that could use some expert insight. Those who are familiar with Steven Spielberg’s Catch Me If You Can might know that the movie was based on the memoirs of Frank Abagnale, former con man and longtime security consultant of the FBI. With his 45 years of experience with the bureau, Abagnale can safely by considered an expert in cybersecurity and fraud protection.

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Should Big Tech Be Reined In?

It’s not a secret (well, not anymore) that the big tech companies have influence. These companies, that include Apple, Google, Amazon, and Facebook, have been in the spotlight more and more as the argument of data privacy has gotten louder and louder. Public sentiment is starting to blow back on their business model--and since, Yahoo, once the predominant name in Internet-based services, was broken up and sold to Verizon for cents on the dollar after being at the center of the largest data breach in recorded history--there have been rumblings that there has to be something done to protect the public from major publicly-traded technology companies that use individual’s data in ways that some deem unethical.

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Can Apps Provide Secure Password Management?

Do you use different passwords on every account you’ve created? Are these passwords sufficiently complex? Chances are at some point you have used a repeating password. Remembering 35 different logins for 35 different applications is hard enough, so it’s not surprising that the majority of people will use the same password for many applications. Bad password practices are all too common. So, how can you fix this?

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Building a Secure Wi-Fi Network

Maintaining network security is always a priority for the security-minded company, but if your organization’s strategy is to fly under the radar, you need a new plan. No business is too small to be a victim of a network breach. What most people who are tasked with coming up with a network security strategy for a small business don’t always realize is that threats are everywhere. Today, we’re going to take a look at planning a secure and reliable Wi-Fi strategy that doesn’t inherently add to your business’ risk. 

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The Endless Line of Costs from a Data Breach

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

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Hacking Doesn’t Take a Computer Science Degree

There’s a reason that cybercrime is so popular: it is no longer reserved for those with extensive programming knowledge to profit from. Now, according to a report by Deloitte entitled Black Market Ecosystem: Estimating the Cost of “Pwnership”, there is a complete economy built around easily accessible hacking tools that don’t require specialized knowledge to leverage.

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Are You Ready for a Ransomware Resurgence?

Ransomware attacks grew less common in both 2018 and thus far in 2019 when compared to 2017. Unfortunately, recent events have made it more likely that this trend will reverse in the near future. Why is that? Simple: some municipalities have set a precedent of paying up.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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